Keeping You Safe:
Our COVID-19 Clinic Protocols
Our first priority is the safety of our patients.
We kindly ask that you read over our protocols before entering our clinic.
If you have any questions, please contact our team so we can best assist you.
Phone: 250-980-0111
Email: kelownaoptometry@gmail.com
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Personal Protective Equipment (PPE) for Staff and Patients
We ask that all of our patients wear a medical grade mask throughout the duration of their appointment. Our staff will wear masks and any additional PPE when we assist you.
If you cannot wear a mask due to an exemption, please notify our staff when booking your appointment and before entering our clinic. We can accommodate you properly when we have adequate notice. Our staff will wear additional PPE, book your appointment when no other patients are in our clinic, and above all, we will prioritize your care.
If you do not notify our staff of your mask exemption before you arrive in our clinic, we may need to reschedule your appointment. If you have any questions, please call and ask our staff prior to your appointment.
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Physical Distancing and Hand Hygiene
Wherever possible, we ask that our staff and patients keep a physical distance of 6 feet (2 meters) between each other. We also have a plexiglass barrier at our front desk as another safety measure to keep you safe.
Please use the provided hand sanitizer when you enter the clinic.
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Clean Spaces, Happy Faces
Our staff disinfect high touch areas and exam rooms on a regular basis. Equipment is sanitized between patients.
We prioritize your health and safety above all.
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Still have questions?
We are happy to answer any questions or concerns you may have for our clinic.
You can contact us at 250-980-0111 or KelownaOptometry@gmail.com